Terms & Conditions for Paid Offerings
Last Updated: 11 July 2025
Please note that ALL of these Terms & Conditions apply irrespective of non-attendance, illness, injury, work/family/community commitments, weather conditions, or any other change in your circumstances that may impact your ability to attend the service purchased.
Please note that ALL of these Terms & Conditions apply irrespective of non-attendance, illness, injury, work/family/community commitments, weather conditions, or any other change in your circumstances that may impact your ability to attend the service purchased.
Terms & Conditions - Zumba Gold Fitness Classes at WYNNUM
- These Terms & Conditions remain in effect regardless of any changes to your circumstances affecting class attendance during the validity period.
- Full Class Fee applies to all scheduled dates. This class is not part of Brisbane City Council's Active and Healthy Program, nor is it part of Waterloo Bay Leisure Centre's membership program. Waterloo Bay Leisure Centre members do not get their first class free and a discounted member rate is not offered.
- SINGLE CLASS - PAY AS YOU GO (ie Casual or Drop In Rate):
- Valid for 1 person to attend 1 Zumba Gold Wynnum Class with Olga at Waterloo Bay Leisure Centre or Wynnum Municipal Hall on the date of purchase. Non-refundable, non-shareable and non-transferable.
- ZUMBA GOLD WYNNUM STARTER PACK (3 CLASSES):
- Available to NEW Wynnum participants only. Valid for 5 weeks from the date of purchase.
- Valid for 1 person to attend any three Zumba Gold Wynnum Classes with Olga at Waterloo Bay Leisure Centre and Wynnum Municipal Hall. Not valid at Zumba Gold Manly classes.
- Non-refundable, non-shareable and non-transferable. Limit of 1 Starter Pack per person.
- Upon expiry of the Starter Pack, any unused classes are forfeited. No extensions on the expiry date will be granted.
- Class attendance and expiry date is tracked in the online Class Pass Register here.
- These Terms & Conditions remain in effect regardless of any changes to your circumstances affecting class attendance during the validity period of your Starter Pack.
- ZUMBA GOLD WYNNUM 5 & 10 CLASS PASSES:
- 5 & 10 Class Passes are valid for six (6) months from the date of purchase.
- Class Passes are valid at any Zumba Gold class with Olga held at:
- Waterloo Bay Leisure Centre, Wynnum
- Wynnum Municipal Hall
- Drevesen Park, Manly - on non-Council-funded dates (ie: where a class fee applies)
- All Class Passes are non-refundable but can be shared with or transferred to another person.
- Upon expiry of the Class Pass, any unused classes are forfeited. No extensions on the expiry date will be granted.
- Class attendance and expiry date is tracked in the online Class Pass Register here.
- These Terms & Conditions remain in effect regardless of any changes to your circumstances affecting class attendance during the validity period of your Class Pass.
- ZUMBA GOLD WYNNUM 20 CLASS PASSES:
- 20 Class Passes are available for purchase for a limited time from 11 June 2025 until 9:00pm AEST on Monday 30 June 2025.
- 20 Class Passes can be used for Zumba Gold Wynnum and Manly classes as per 5 & 10 Class Passes.
- 20 Class Passes are valid until 31 March 2026.
- 20 Class Passes are non-refundable, but may be shared with or transferred to another person. Upon expiry of the Class Pass, any unused classes are forfeited. No extensions on the expiry date will be granted.
- Class attendance and expiry date is tracked in the online Class Pass Register here.
- These Terms & Conditions remain in effect regardless of any changes to your circumstances affecting class attendance during the validity period of your Class Pass.
- CLASS GUIDELINES:
- Class participants are expected to be respectful and considerate of others.
- If a participant threatens, harasses or disrespects others, causes damage to the venue, is overly intoxicated, instructs others without permission, doesn't follow the instructor's instructions or otherwise contributes to an unsafe environment, they will be refused attendance without any refund, credit or transfer.
- View our Community Spirit Guidelines and Code of Conduct here.
Terms & Conditions - Zumba Gold Fitness Classes at MANLY
- A class fee ONLY applies to dates that are NOT FUNDED by the Brisbane City Council - check MANLY PAGE for these specific dates, which may be subject to change.
- Class Fee is valid for 1 person to attend 1 Zumba Gold MANLY Class with Olga (Thursdays 9:30am at Drevesen Park) on the date of purchase. Class fees are non-refundable and non-transferable to another product, service or location.
- Class participants are expected to be respectful and considerate of others. If a participant threatens, harasses or disrespects others, causes damage to the venue, is overly intoxicated, instructs others without permission, doesn't follow the instructor's instructions or otherwise contributes to an unsafe environment, they will be refused attendance without any refund, credit or transfer. View our Community Spirit Guidelines and Code of Conduct here.
- These Terms & Conditions remain in effect regardless of any changes to your circumstances affecting class attendance during the validity period.
Terms & Conditions - Zumba Gold Fitness Classes at SUNNYBANK
TERMS & CONDITIONS FOR ZUMBA GOLD SUNNYBANK CLASSES 2025/2026 PROGRAM
This activity has been funded by Brisbane City Council as part of Council’s Active and Healthy Program.
Zumba Gold Sunnybank classes operate on a user-pays basis at $6.00 per participant per class.
Bookings and pre-payment using the Bookwhen online booking system are essential - book here.
You can book into multiple dates in one booking. All dates in the current Active and Healthy program (refer CLASS SCHEDULE below) are open for bookings. You can also book in multiple people in the same booking.
SUNNYBANK CLASS PASSES:
PAYMENT:
Pre-payment is required. Cash payments are not accepted. There are two ways to pay:
CAN'T MAKE THE CLASS?
CLASS SCHEDULE:
CLASS LOCATION:
Sunnybank Community Centre, 65 Gager St, Sunnybank QLD 4109
These Terms & Conditions remain in effect regardless of any changes to your circumstances affecting class attendance during the validity period.
This activity has been funded by Brisbane City Council as part of Council’s Active and Healthy Program.
Zumba Gold Sunnybank classes operate on a user-pays basis at $6.00 per participant per class.
Bookings and pre-payment using the Bookwhen online booking system are essential - book here.
You can book into multiple dates in one booking. All dates in the current Active and Healthy program (refer CLASS SCHEDULE below) are open for bookings. You can also book in multiple people in the same booking.
SUNNYBANK CLASS PASSES:
- You can also purchase a SUNYBANK CLASS PASS and book into class dates as you go using your Class Pass.
- Sunnybank Class Passes are valid only for Zumba Gold Sunnybank classes during the current Active and Healthy program (refer CLASS SCHEDULE below).
- If you have any unused classes remaining on your Class Pass after 3 June 2026, these will unfortunately be forfeited.
- Class Passes are non-refundable but are shareable so you can book and pay for additional attendees using your Class Pass.
PAYMENT:
Pre-payment is required. Cash payments are not accepted. There are two ways to pay:
- pay online at booking stage with your debit/credit card
- select pay later when booking and pay by bank transfer to my PayID
CAN'T MAKE THE CLASS?
- There are NO REFUNDS on Class Fees (nor Class Passes), however you can transfer to another date up to 1 hour prior to class start time using the link in your booking confirmation email.
- Transfers are to be made by the booker using the online booking system; transfers will not be processed by the instructor.
- If you miss the transfer deadline or don't show up to class, unfortunately your class fee is forfeited.
CLASS SCHEDULE:
- Wednesdays 5:30pm to 6:30pm
- From 16 July to 10 December 2025, excluding 13 August (Ekka Show Day), 24 September and 1 October (school holidays)
- From 28 January to 3 June 2026, excluding 8 April and 15 April 2026 (school holidays)
CLASS LOCATION:
Sunnybank Community Centre, 65 Gager St, Sunnybank QLD 4109
These Terms & Conditions remain in effect regardless of any changes to your circumstances affecting class attendance during the validity period.
Terms & Conditions - Couples Latin Dance
- These Terms & Conditions remain in effect regardless of any changes to your circumstances affecting class attendance during the validity period.
- An enrolment for the Couples Latin Dance refers to the classes scheduled on the specific dates outlined.
- Couples Latin Dance courses are for adults.
- Course enrolments are per couple. There is no rotation of partners during the class so you need to book in with a dance partner.
- Trial sessions and single-session enrolments are not offered. All enrolments/bookings are for the full course.
- There are no refunds, no credits and no transfers to another product/service, unless the course is fully or partially cancelled by the instructor.
- Any missed classes are forfeited. Private Lessons are available to help couples catch up on what you missed - this is at an additional cost and subject to the availability of the instructor.
- Children are not permitted to be brought to the class (ie to sit on the sidelines). Many couples attend these events as a date event so they can spend quality time with each other away from children.
- Class participants are expected to be respectful and considerate of others. If a participant threatens, harasses or disrespects others, causes damage to the venue, is overly intoxicated, instructs others without permission, doesn't follow the instructor's instructions or otherwise contributes to an unsafe environment, they will be refused attendance without any refund, credit or transfer.
- Minimum enrolments with pre-payment is required in order for each course to proceed. If minimum numbers are not met, a full refund will be made.
- These Terms & Conditions remain in effect regardless of any changes to your circumstances affecting class attendance during the validity period.
Terms & Conditions - Private Lessons
- Upfront payment is required.
- All private lessons are held in the client's home, unless agreed otherwise. Should the lesson be held at an external venue, the client will take full responsibility for arranging and paying for the venue hire. Additional travel fees may apply depending on the distance of the private lesson location from the instructor. Should the client move location, additional travel fees may apply for private lessons held at the new location.
- Private Lesson Packages must be used within six (6) months from date of purchase. Any unused lessons in the Private Lesson Package after six (6) months from date of purchase are forfeited. No extensions on the expiry date of your Private Lesson Package will be granted.
- Due to the limited time slots available, private lessons are not refundable, not transferable and cannot be used as credit towards another product/service.
- These Terms & Conditions remain in effect regardless of any changes to your circumstances affecting class attendance during the validity period.
Terms & Conditions - Gift Vouchers
- Gift vouchers and unused portions of gift vouchers must be spent within 12 months of the purchase date.
- Upon expiry of the gift voucher, any unused value is FORFEITED.
- Gift vouchers can be redeemed towards Private Lessons; Couples Latin Dance Courses; and any PAID Zumba Gold classes unless otherwise specified. The Terms & Conditions relating to the service being redeemed will also apply in addition to the Gift Voucher Terms & Conditions.
- If the class/course/lesson exceeds the amount of the gift voucher, the customer must pay for the balance with a valid credit/debit card, bank transfer or cash.
- Gift vouchers are non-refundable, non-returnable and not redeemable for cash. Expiry dates on gift vouchers cannot be extended.
- These Terms & Conditions remain in effect regardless of any changes to your circumstances affecting use of the gift voucher during the validity period.